There are similar ideas for desktop statistics, but let me explain a workflow we are using with Cloud version.

First of all, we went with Manic Time because for our use case it almost works automatically. Also our Manic Time use is based on trust.

So we have a first rule that if you do something personal, you stop Manic Time.

We also have a rule for work browser and personal browser (which we have excluded from tracking) because these days you "have to" do some personal browsing through out the day.

Then we have a set of apps that we autotag and autotag time is the measure of how much a person is working. So we have a bit of initial setup, but after that, it would be all automatic, except, autotags are not send to cloud. So they don't show up in the "Drill down" section.

So it's this last step where we have to manually copy autotags to tags so that they are sent to the cloud.

It would be very useful to automate this last step. Either add an option to have autotags in the "Drill down" view or add an option in desktop app to "auto-copy" autotags to tags.

Thanks

Record start/end time, number, name or other identifying information on a separate timeline

The Cisco system (and others, I'm guessing) have web portals (and hopefully APIs) for individual users to access their call records from a central place, but those would require authentication to a central system.

I was able to dial my attached phone from within Outlook and from a company web phone directory, a la Skype, though, so there is some sort of mechanism to control the physical phone itself from the desktop. Hopefully this control would also include the ability to read that phone's call log, rather than have to request permission against a centralized system where other user's data would be stored, too.

For my time reporting, in some cases I need time broken down by tag-level-1, and in some cases by tag-level-2, this may also vary by phase of project, so after initial build, support tasks need more granular reports (tag level 2), but during build the time needs to be reported in aggregate (tag level 1).

To address this it would be great if a sub-total row for all items of the same level-1 tag was an option I could turn on.
Workaround is to keep toggling tag level, (which relates to: http://support.manictime.com/forums/222041-feature-requests/suggestions/9913263-timesheet-basic-advanced-ui )

This ticket also would probably address my need but not so elegantly:
http://support.manictime.com/forums/222041-feature-requests/suggestions/13607469-timesheet-reports-highlight-selection-and-calcul

Right now, the Statistics reports doesn't include Autotags - you have to copy autotags to regular tags in order to get them to show in Statistics. This is counterintuitive and not user-friendly: the whole purpose of autotags is to automatically tag certain activities, and not to include them in Statistics reports means those reports are inaccurate.

I have ALL my activities autotagged, and then monitor a statistics report to see how much time I've actually spend working as opposed to slacking off, surfing the web, etc. If I haven't put in enough time then I can decide to stay later. But this means I have to switch over to Day view and update the tags through out the day. Real PITA!

Please include Autotags in the statistics reports!! I'm piloting MaincTime for my company, but without this improvement I will not be able to recommend it.

Currently, the pomodoro timer opens a window that steals the focus from the current application.
While this might be good to signal the break, it can also affect current work. Especially when working with graphic or engineering applications where a single command might take several minutes (e.g. using a polygon mask in a graphics program), this might jeopardize the work of the user, making the technique inefficient.

Therefore I'd like to suggest to implement an option where a system tray popup is shown instead. When the user clicks the pop up, the window to tag the break is shown (as it is now). Optionally, a sound could also be played to emphasize the break.

Sometimes, it is possible to perform a bit of multitasking. A task may require attention every 5-10 minutes, in which time another similar task may be performed. - Both tasks are billable.
An example is server maintenance for a client (or several clients). Installing and configuring updates, software, etc. - Often such tasks are "fragmented" and may be performed in parallel.
It would be great to be able to have an option in Settings to switch on "Track Multiple tasks simultaneously", which enables several stopwatches in parallel. - This saves me from having to manually tracking it and manually adding it to the timeframe.

Whilst it's currently possible to zoom in/out in the Day\Timeline view, you have to do this manually and it can be very granular so you can end up recording to the second.

I would like to see an option to be able to configure the default view e.g. 5min, 15min interval etc.

This would ease recording and categorising tags for organisations that have rules around minimum billable time, or minimum time recorded intervals e.g. 5 or 15mins particularly when auto-tagging may nto be appropriate

NOTE: workaround for recording time as whole mins can be found in this request "Tagging snapping at 5min"
http://support.manictime.com/forums/222041-feature-requests/suggestions/12835254-tagging-snapping-at-5min